Reviews
See what our customers have to say about us
It's always a pleasure to hear what you think of our service.
Feel free to contact us directly or you can leave us reviews on Facebook & Google.
Craig M
12-12-2024
Always a good quality experience when dealing with Matt. Recently replaced my tyres with ebike quality ones - transformed the ride, with which I was already pleased! Tweaked a couple of other things as well, he can't stop himself making things better
C.M.
19-09-2024
We have used Cyclo Analysis for regular servicing/maintenance as well as for the odd emergency. Matt's knowledge and capability is seriously impressive and he always provides a first-rate service at great value for money. We are total converts to Cyclo Analysis, having previously used the retailer we purchased the bikes from, with some less than satisfactory experiences. We've never looked back since putting our trusty steeds in Matt's very capable hands
Emily
15-09-2024
Brilliant friendly team and excellent service. Replaced lost screws in both of my cleats in the final leg of the London to Brighton cycle - would have been a long walk to the finish line without them! Highly recommend!
Andy B
19-08-2024
Superb. Matt Shaw's a hugely experienced cycle tec; a real craftsman; utterly committed to getting everything working as it should; a good communicator. And very reasonably priced. You won't find better.
Jacqueline S
20-06-2024
Cyclo Analysis are the best company I have come across in a long time. Extremely knowledgable and efficient. They answered their phone, made an appointment and were timely and so helpful, I would highly recommend them. I will now continue to use them for our bikes for any work or help we need. What a service x
Amber
10-08-2022
Fantastic service, would highly recommend. Matt provided a professional service & thoroughly explained everything required & why, plus went out of his way to collect at a suitable time .My bike is going like a dream now!
Sammy
04-05-2022
Matt was really helpful and highly professional, the quotation was extremely reasonable and the service amazing! Really happy with my cargo bike refurbishment!
Evangaline
06-09-2021
Friendly and reliable- Great advice to keep bike in good condition aswell as offering a top service. You can tell Matt is really passionate about his work, fantastic local business will be my first port of call whenever I need anything bike related from now on!
Martine
23-08-2020
Matt from CYCLO ANALSIS maintains and repairs our fleet of adapted bikes. He is highly skilled and offers a first class service. Martine Walters CYCALL ADAPTED CYCLING
Alison
18-09-2020
Matt was very knowledgeable and explained clearly what needed doing and why. He was punctual and phoned/ texted when he said he would.He gave me detailed information about what he had done to the bike and the bill seemed very reasonable. The bike feels like new! Would highly recommend. Thank you
Emma
16-11-2020
Received excellent service from this company not only did he squeeze us in as my partner relies on his bike for his work but the price was excellent Service was outstanding and also told us how to keep the bike up and safe till we next need a service would recommend to anyone 1000%
Julie
21-04-2021
Fabulous service from Matt this morning. Very knowledgeable and generous with his time, explaining brilliantly to my son about set up and care for the bike, I learnt loads! Thoroughly recommend and will definitely use again.
Manny
15-09-2020
I’ll recommend this bike shop to anyone. Matt Shaw is brilliant. Comprehensive knowledge of bike, bike repairs, reasonable bike costing, & excellent advice. They even offer mobile bike repairs, & assistance too. Definitely a shop to visit
Anna
20-08-2020
Yesterday I took my bike to Matt at Cyclo Analysis with one working brake, 2 gears out of 16 not working, a back wheel with parts that ******** had fitted back to front since I bought it 3 years ago from them and a ride that was just so awful I was about to give up cycling. Today I picked up a fully working , fixed and services, bike I just didn't recognise , and fitted and set up just for me! all for a fraction of the price I would have got charged from ********! it's totally amazing to ride and has restored my faith in cycling again. it's so fast !! Matt, thankyou. you provide such a good service I feel confident in getting to know my bike all over again.
A J
29-05-2021
Matt is the best of the best. He is just WOW! I cannot praise him or thank him enough. He has got me back on 2 wheels (after a 5 year hiatus) and I’m falling in love with cycling all over again! 💗 Matt’s not “in it” for the money, he’s in it for one reason and one reason alone – he wants as many people as possible to experience the joy that comes from owning/riding a bicycle. I hope he won’t mind me saying this, but I believe that Matt is an Earth Angel. He is such a beautiful and humble man, who shares with the world generously and tirelessly the love, light and kindness of his heart.
Katy
17-09-2020
I'm hugely impressed by the service I received yesterday - I was able to get an MOT on my bike for free. It turned out that my bike needed a few minor things and I was given a very reasonable quote for them. Decided to get them done as I ride with my 14 month old on a baby seat on my bike. Matt was able to do the work straight away, so I left my bike with him and was able to pick it up not long after, a much safer bike (it turned out the insides of parts of the bike weren'tso healthy). Matt was very thorough and his expertise is clear. I would highly recommend this service. He is clearly in it for the love of bikes, and wont try to diddle you out of a few bob......thank you for making cycling more affordable.....a rare find!
Todd
14-06-2020
Matt is great. He came to my house and fully serviced 4 bikes incl. replacement rims/discs, new cassettes, realignment of a bent frame. Matt is extremely great value, very professional, friendly, helpful and knowledgeable. I have known Matt for approx. 2 years and everybody who meets him thinks he’s great. I will only use Matt (cyclo analysis) to work on my bikes. Other people do an ok job, but Matt goes the extra mile which is really hard to find.
Donna
16-07-2020
My husband had a bike that hadn't been ridden in years Matt came to our house with all his tools and restored the bike at a very reasonable price. Take the time to chat with him. Matt has great cycling tips and knows a lot of cycling routes around Sussex. Matt also very kindly gave my bike a once over adjusted the brakes. Really pleased with the servicing. Matt responds quickly to texts. Very personable. would recommend highly.